Client not paying your invoice?
Get overdue invoices paid with a friendly but firm approach that helps protect client relationships
When a client is ignoring reminders or dragging things out, we help UK freelancers and small businesses recover overdue B2B invoices in a way that is firm, professional, and protects client relationships where possible.
Success fee only
Interest claimed for you
Free initial assessment
B2B invoices
£1,000-£50,000
We know how this feels...
You have sent the invoice. You have sent the reminder. You have sent the polite follow-up. You have drafted an email you did not send because you did not want to seem difficult. And all the while the work is done, delivered, and sitting in their hands — paid for by your time, not theirs.
This is one of the most common payment problems faced by freelancers and small businesses. The work is done, the invoice is overdue, and the usual reminders have stopped working. That is where we come in to help you.
Still not paid...?
What should you do if a client won’t pay an invoice?
In most cases, the right next step is not panic or immediate legal action. It is a clear, documented escalation.
1. Check the payment terms
Make sure the due date has passed and confirm what was agreed in writing.
2. Send one clear final reminder
Set out the invoice amount, the original due date, and a deadline for payment.
3. Calculate what else may be owed
For many overdue B2B invoices, statutory interest and fixed compensation may apply.
4. Escalate professionally
If the client still does not pay, bring in a third party to handle the conversation properly.
We'll listen to your situation and advise you, for free.
Stress relief in 4 steps
1
Tell us what's happened
Fill in our short form below — 2 minutes, no commitment. Tell us the amount, who owes it, and what has happened so far
2
Free assessment within 24 hours
We tell you honestly whether we can help, what the full recoverable amount is including statutory interest, and our recommended approach.
3
We contact your client
We call or write to your client professionally on your behalf, with your authority. Our approach opens a conversation rather than a confrontation. Most respond within 7 days.
4
You get paid
Payment, plus interest, comes directly from your client to you. Our fee is just 15% of the total amount, charged only on success. You pay nothing if we are unsuccessful.
What you are owed
Most freelancers we speak to do not know that under the Late Payment of Commercial Debts (Interest) Act 1998, every overdue B2B invoice automatically accrues statutory interest at 8% per annum above the Bank of England Base Rate, from the day after payment was due.
Your client also owes you fixed compensation of £40 to £100 per invoice on top of that.
A £4,500 invoice unpaid for 12 months is not worth £4,500. It is worth over £5,143, and rising every day.
Common questions from small business owners
Is this service suitable for me and my business?
This service is designed for overdue B2B invoices where reminders have failed, payment keeps slipping, and you want a structured next step before moving to formal legal action.
Will contacting my client make things awkward?
We handle the conversation so you do not have to. Our approach is professional and non-confrontational — most clients tell us the debtor was actually relieved to have a clear path to resolution.
What if the invoice is only a few hundred pounds?
We work on invoices from £1,000 upwards. Below that threshold the commission structure does not work in your favour and we will point you to free self-help resources instead.
What if we never had a written contract?
A written contract is helpful but not always essential. Email chains confirming the brief and fee, proof of delivery, and a history of previous paid work can all support a claim. We assess each case individually.
How old can the invoice be?
Under the Limitation Act 1980 you have six years from the due date to pursue an unpaid invoice. An invoice from 2021 or 2022 that you had written off may still be fully recoverable — with years of statutory interest on top.
What does no win no fee actually mean?
It means exactly what it says. If we do not recover your invoice, you pay us nothing. Our success fee is charged only when money reaches your account.
How can I get in touch?
Submit your case now and we'll respond within 24 hours.